Reduce manual handoffs
Start an automated workflow when supported feedback activity happens instead of copying the same information into another app.
BugSmash + ZapierAutomate BugSmash feedback with Zapier
Use supported BugSmash comment events to start Zapier workflows. Connect feedback with the tools your team already uses for communication, issue tracking, project management, spreadsheets, email, or custom processes.
Connect BugSmash with your BugSmash Zapier API Key, select a trigger, and optionally limit the workflow to a specific BugSmash project.
Key Advantages
Turn feedback events into repeatable workflows
Choose the destination
Use Zapier actions to send BugSmash event data to communication, delivery, reporting, or custom tools supported by your Zapier workflow.
Focus each automation
Choose a supported trigger and optionally select a BugSmash project when configuring the Zap.
Workflow Steps
From a BugSmash event to a Zapier action
Connect BugSmash.
Add your BugSmash Zapier API Key when setting up the BugSmash app in Zapier.
Choose a trigger.
Select New Comment, Comment Updated, Comment Replied, or Status Changed.
Set the project scope.
Optionally select the BugSmash project the workflow should watch.
Add an action.
Configure the destination app and fields in Zapier, then test and enable the Zap.
Data Mapping
BugSmash triggers available in Zapier
| Trigger | When it starts the Zap |
|---|---|
| New Comment | A new comment is added in BugSmash |
| Comment Updated | An existing BugSmash comment is updated |
| Comment Replied | A reply is added to a BugSmash comment |
| Status Changed | The documented Status Changed event occurs in BugSmash |
| Optional project filter | The Zap watches a selected project instead of all available project activity |
Zapier controls the actions that follow the trigger. Documented examples include creating work in Jira, ClickUp, or Asana; notifying Slack or Microsoft Teams; adding rows to Google Sheets; sending email; or calling a webhook or custom API.
Workflow in Action
Notify a delivery channel about new feedback
Live Scenario BugSmash + Zapier
Example workflow A team selects **New Comment** as the BugSmash trigger, optionally limits the Zap to a product-review project, and adds a Slack action. When a new comment matches that trigger, Zapier uses the mapped BugSmash data to run the configured Slack step.
Applications
Ways teams automate BugSmash feedback
01
Create delivery work
Use a supported BugSmash trigger to start a Zap that creates an issue or task in a connected project-management app.
02
Alert the right team
Send new or changed feedback to a communication channel or email workflow.
03
Build a feedback log
Add supported event data to a spreadsheet or another reporting destination configured in Zapier.
Ready to connect?
Start using BugSmash with Zapier
Start collecting visual feedback in BugSmash, then connect Zapier when you’re ready to move feedback into your workflow.
Explore More
Continue exploring BugSmash automation
Frequently Asked Questions
Zapier integration FAQs
Which BugSmash events can trigger a Zap?
The documented triggers are New Comment, Comment Updated, Comment Replied, and Status Changed.
Can I restrict a Zap to one BugSmash project?
Does BugSmash decide what happens after the trigger?
What do I need to connect BugSmash with Zapier?
BugSmash + Zapier
Put visual feedback into motion
Capture contextual feedback in BugSmash and use Zapier to start the next step in your team's workflow.
