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Customer stories

Teams whose review and approval workflow got 10x better

How agencies, in-house creatives, video teams and product squads run review on one link. Real numbers, real workflows, told in their words.

Medical Electronic Systems logoMedical Electronic SystemsEncino, California - global operationsFEATURED - IN-HOUSE CREATIVE

The only creative in the building. Five formats, a handful of reviewers, and nobody willing to learn a new tool.

Zubin Sahney runs every piece of creative at a global medical device company on his own. The work was never the bottleneck. Collecting the feedback on it was.

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5 to 6 hrsa week back, every week
42revision rounds per project
1 week1-2 daystime to sign off
5formats in one review tool

All stories

11 of 11 stories
Medical Electronic Systems logoMedical Electronic Systems
IN-HOUSE CREATIVE

When you're the only creative in the building, the admin work around feedback is the thing that actually burns you out, not the creative work itself.

One person, five formats, reviewers who were never going to learn a new tool.

Result5 to 6 hrs saved per week
Farewell logoFarewell
BRAND & WEB

I've been amazed at the amount of innovation and features coming from the team at BugSmash. In a world where things move fast, BugSmash has been one of the few companies that seem to keep its tools (and, in turn, clients like myself) one step ahead. Which makes us look like rockstars to our clients. Would highly recommend. It's been especially nice being able to reach out the founder and get thoughtful responses and have any suggestions or ideas truly heard. Rare these days.

The old tool let clients comment, then still made the team work out what each note was attached to.

ResultWeeks of feedback back-and-forth saved
destinazio. Web Agency logodestinazio. Web Agency
WEBFLOW ENTERPRISE, MULTILINGUAL

BugSmash makes feedback simple. Our clients understand it immediately, our team works faster, and everything stays in one place. We've tried a lot of feedback tools over the years, and this is the one we stuck with.

Switzerland's exclusive multilingual Webflow Enterprise partner cut overhead from website and PDF review rounds.

Result2 to 3 hrs saved per week
Chris Allen Website Design logoChris Allen Website Design
API & WEBHOOKS

BugSmash turned hundreds of scattered client comments into something I can actually work through properly. It saves me a lot of time and reduces stress in equal and opposite amounts, added bonus, the rapid release of updates and features is astonishing!

A solo UK web designer built a webhook pipeline so client feedback reaches him before he opens the laptop.

Result~10 hrs saved per week
The ELT School logoThe ELT School
EDUCATIONAL MATERIALS

Don't hesitate, try it and see for yourself.

The feedback used to arrive as WhatsApp screenshots across a freelance coursebook team.

Result80%+ feedback time saved
CONANrocks logoCONANrocks
DESIGN, WEB & APPS

I've tried a lot of tools. BugSmash is one of the rare ones that became so integrated into how I work that I genuinely don't want to work without it.

Conan tried about ten feedback tools before one stuck across branding, web, apps and books.

Result3 to 5 hrs saved per week
Unica Formo logoUnica Formo
SOLO STUDIO

BugSmash has completely changed the way I handle client feedback. It saves me hours on every project, keeps everything organized, and eliminates so much of the back-and-forth that used to happen over email. I will never be able to go back to my old revision process.

The comment now sits on the page it is about, from first draft through launch.

Result8 to 10 hrs saved per project
Hozho Studio logoHozho Studio
CLIENT FEEDBACK

What stood out to us about BugSmash is how clearly it solves a real problem. The client feedback problem.

Now six client brands run through one tool, with comments pinned to the work itself.

Result1 to 2 hrs saved per review
BPBenjamin Pierre
ASSESSMENT & FEEDBACK

This app is a GEM. It is a must and it would be a mistake to miss this app from your toolbox, as a teacher or as a solopreneur.

The hard part was getting detailed feedback in front of students in a form they could reply to.

Result~48 hrs saved per teaching season
Pineapple Relations logoPineapple Relations
FUNNELS & AUTOMATIONS

BugSmash is going to be a permanent piece in my business because of how it has impacted the flow of my business.

A solo Kajabi and funnel agency shopped about twenty proofing tools for a way to make a client's yes stick.

Result2-round revision limit enforced
Behind the Practice logoBehind the Practice
HEALTHCARE MARKETING

I'd recommend BugSmash to any agency / marketing companies. It has been a fantastic tool for providing client feedback in an easy and quick way.

When giving feedback was awkward, clients gave less of it and missed notes returned as revision rounds.

Result30% fewer revision rounds

The Feedback OS for teams of all shapes & sizes

Creative work moves fast, but feedback gets messy. See how teams like yours use BugSmash.

Frequently asked questions

Do my clients need an account to leave feedback?

No. You share one link and clients or guests can view, comment and annotate instantly. No signup, no downloads, no attachments.

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BugSmash website review interface with comment controls
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