Get client feedback on your Softr application

Q: What is the difference between Softr Staging and Live?

Softr describes Staging as private to the app owner. Publishing to the Live environment and sharing that link makes the application accessible on the web, subject to its access rules.

Q: Can I preview a Softr app as a specific user?

Yes. Softr Preview can select a specific user, generate a shareable preview link, and test desktop, tablet and mobile sizes.

Q: Do changes appear on the Live app automatically?

No. Softr says changes to app content, settings or the domain must be published again to take effect on the Live version.

Q: Can I use a custom domain?

Yes. Softr supports a custom top-level domain or subdomain. Its guide says SSL is installed automatically after the domain points correctly and the app is published.

Q: Can reviewers open a user-group-restricted page?

Only after Softr authenticates them as an allowed user. Page visibility and user-group permissions continue to determine access.

Q: What happens when a Softr app is unpublished?

Softr says the app stops being available on its custom and Softr subdomains until it is republished, but remains available for Preview inside Softr Studio.

Q: Does BugSmash change Softr publishing or permissions?

No. Softr continues to control Staging, Live, domains, authentication, user groups and page visibility. BugSmash records feedback on an accessible app surface.

Paste the Live app URL or an accessible shareable preview link, send one review link, and collect contextual comments on the experience under review.

See how it works

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Softr can preview as a user. Published review still depends on environment and permissions.

Softr separates Staging, Preview and Live, then applies authentication, user groups and page visibility to the app experience.

Four documented boundaries matter before review:

Staging and Live are different environments.
Softr’s publishing guide says the randomized app is first published to a private Staging environment, while publishing to Live and sharing its link makes the app visible on the web.
Preview can simulate a specific user.
Softr Preview can show the app as selected users, create a shareable preview link, and switch among device sizes before the Live release.
Live changes require another publish.
After the app is published, changes to content, settings or the domain need to be published again before they take effect on the Live version.
Authentication and user groups still apply.
Softr can enable email, one-time-code, Google and SSO authentication, while page and data permissions can restrict what user groups see. A pasted URL does not bypass those rules.

BugSmash keeps feedback on the browser experience:

share the Live URL or accessible preview, retain the user-visible context, and leave Softr publishing, authentication and permissions unchanged.

How it works

Three steps to a reviewed Softr app

Choose Live or Preview

Use the Softr-provided Live subdomain shown in Studio or a custom-domain Live app for release review, or generate a shareable preview link and select the user state for pre-publication review.

Send one BugSmash link

Paste the accessible URL into BugSmash and share the generated review link with the client, product or QA team.

Republish and verify

Apply approved changes in Softr, publish them to Live again, and verify the relevant user group and device state.

Review the Softr app in the right environment and user state

Comment on the Live app

Attach feedback to the page and interface location the user is actually navigating.

Review a shareable preview

Use Softr’s preview link when stakeholders need to see changes before the Live release.

Check specific user experiences

Choose the intended Softr preview user or authenticate as an authorized user before reviewing a gated experience.

Compare device layouts

Review desktop, tablet and mobile presentation while retaining the viewport with each comment.

Capture technical context

Keep the page URL, browser, operating system, viewport and screenshot with each website comment.

Preserve Softr permissions

Authentication, page visibility, user groups and data restrictions continue to control what the reviewer can see and do.

Which Softr URL should I review?

Use the Softr-provided Live subdomain shown in Studio, a connected custom domain or Softr’s shareable preview link. Current Softr documentation contains both softr.io and softr.app hosted-domain examples. A pasted URL does not bypass authentication, SSO or user-group permissions.

Your URL	Review by URL	What to do
Softr-provided Live subdomain	Works	Use the exact public Live subdomain shown in Softr Studio; official documentation currently includes softr.io and softr.app examples.
Connected Softr custom domain or subdomain	Works when connected	Use the Live custom domain after DNS is connected, SSL is installed and the app is published.
Softr shareable preview link	Works when shared	Generate the preview link and confirm the selected user state before sending it.
Private Staging environment without a preview link	Owner-only	Create a shareable preview link or publish the intended version to Live.
Logged-in or user-group-restricted page	Authentication required	Use the Feedback Widget on the page after Softr authenticates the reviewer. A Website-project review URL does not grant user-group access.
SAML or OpenID SSO-only app	SSO-dependent	Use the Feedback Widget on the page after Softr completes SSO. A Website-project review URL does not bypass SSO.

Using the Feedback Widget on a Softr app

Add the BugSmash Feedback Widget when review must stay inside an authenticated, SSO-controlled, personalized or stateful Softr experience. Softr permissions remain authoritative.

The feedback workflow for teams using Softr

From user-specific previews to Live app sign-off, keep product teams, operations teams and clients aligned on the same Softr experience.

Internal-tool teams

Review user-specific dashboards and workflows while Softr continues to control authentication and data permissions.

See how

Portal and marketplace builders

Collect contextual feedback on the page and user state stakeholders will use after launch.

See how

Product and QA teams

Verify devices, permissions and Live releases with technical browser context attached.

See how

Turn Softr app feedback into trackable work

Route an actionable application comment with its page URL, selected location, screenshot, browser, operating system and viewport context preserved.

Context stays attached from comment to completion.

Send to your workflow

The destination changes. The context does not.

Jira

ClickUp

Monday

Asana

Trello

Slack

Linear

Todoist

Notion

Airtable

Zapier

Make

n8n

Webhooks

The Softr app is one deliverable. Review the complete release together.

Keep the app beside onboarding PDFs, screenshots, videos and launch materials, with feedback and approval in one project.

Live website mockup with pinned feedback comments — Live WebsiteURL

Video review mockup with timestamped feedback comments — VideoMP4

3D model review mockup with pinned feedback comments — 3D ModelGLB · GLTF

Quarterly Review

Q3 Performance

Revenue up 24%1.2k new usersNPS score 62Churn down 3%

BugSmash3 / 18

SamUpdate the Q3 numbers

Slide DeckPPT

Email campaign mockup with feedback on the call to action — EmailHTML

9:41

Good morning

Dashboard

Balance

$4,280

ZoeAlign the chart legend

Mobile AppAndroid · iOS

PDF report mockup with inline review comments — Fig 1. Coastal expansion, 2025

Photo review mockup with pinned image feedback — ImagePNG · JPG

Episode 12

The Design Review

MiaCut the dead air at 1:12

AudioMP3 · WAV

Upload Your File, It's Free

Softr app feedback, answered

Which Softr URL should I send for review?

Use the Softr-provided Live subdomain shown in Studio or the connected custom-domain URL. Softr’s current documentation contains both softr.io and softr.app hosted-domain examples. For pre-publication review, Softr can generate a shareable preview link.

What is the difference between Softr Staging and Live?

Can I preview a Softr app as a specific user?

Do changes appear on the Live app automatically?

Can I use a custom domain?

Can reviewers open a user-group-restricted page?

What happens when a Softr app is unpublished?

Does BugSmash change Softr publishing or permissions?

Ship Softr applications without chasing feedback

Paste an accessible Softr Live or preview URL and send a focused review link.

Get my review link See all platform workflows

Get client feedback on your Softr application

Softr can preview as a user. Published review still depends on environment and permissions.

Staging and Live are different environments.

Preview can simulate a specific user.

Live changes require another publish.

Authentication and user groups still apply.

Three steps to a reviewed Softr app

Choose Live or Preview

Send one BugSmash link

Republish and verify

Review the Softr app in the right environment and user state

Comment on the Live app

Review a shareable preview

Check specific user experiences

Compare device layouts

Capture technical context

Preserve Softr permissions

Which Softr URL should I review?

Using the Feedback Widget on a Softr app

The feedback workflow for teams using Softr

Internal-tool teams

Portal and marketplace builders

Product and QA teams

Turn Softr app feedback into trackable work

The Softr app is one deliverable. Review the complete release together.

Softr app feedback, answered

Ship Softr applications without chasing feedback